EFFICIENCY + SCALE
Efficiency + Scale
Results through March 31
STRATEGY
2026
AI implementation
Roadmap
Plan adoption
Implementation
Roadmap
Creation
Read a comprehensive overview from executive leadership about our strategic plan.
Definitions
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Modernizing the technology ecosystem and expanding digital tools for customers, providers and staff. Leverage platforms such as the Dental Office Toolkit (DOT) to streamline electronic delivery of information requests, EOBs, and payments (EFT), enabling faster, more integrated and more user‑friendly digital experiences.
The Efficiency & Scale roadmaps are found below. These will continue to grow and evolve as we add new initiatives and complete projects. If you have initiatives that align with Digital Transformation, Business Transformation, or AI Implementation, please email strategicplan@deltadentalmi.com.
Efficiency + Scale roadmaps
EFFICIENCY + SCALE
Digital transformation
Roadmap
Plan adoption
Implementation
Roadmap
Creation
Results through March 31
Business transformation
Roadmap
Plan adoption
Implementation
Roadmap
Creation
AI implementation
Roadmap
Plan adoption
Implementation
Roadmap
Creation
Efficiency + Scale metrics